Testimonials

Browse what my clients have to say about me.

Kevin Moore

I have been working with Gertrude Villanueva Itchon for over 20 years purchasing and selling investment property throughout the Bay Area. Gertrude is a diligent and consistent real estate agent. She is absolutely wonderful to work with. It’s like having a friend on the inside that is working for you. She is an excellent negotiator with a personalized touch. From the beginning to the end of the purchasing/selling process Gertrude is open, honest, transparent and reliable. These qualities are what make working with Gertrude so easy and smooth.

Jeff J.

Gertrude helped us to find our dream home she's a pleasure to work with and very seasoned in the San Francisco market. She's a great listener, very knowledgeable, and responsive. For us, we felt very comfortable with our close working relationship. I have the highest praise for Gertrude in the offer-to-close part of the process. She helped us to set the right offer, move on it quickly, and navigate it through the complications that followed. In our case, we did have complications the HOA was involved in litigation. In the face of these challenges, Gertrude gave us solid advice and kept us current throughout the whole period. She put us in touch with other professionals with insight into our situation; in this way, one can see that she is really well-connected to the real estate scene and knows how to handle curveballs. The bottom line, she gets results and for that, we are personally ver…

Gertrude helped us to find our dream home she's a pleasure to work with and very seasoned in the San Francisco market. She's a great listener, very knowledgeable, and responsive. For us, we felt very comfortable with our close working relationship. I have the highest praise for Gertrude in the offer-to-close part of the process. She helped us to set the right offer, move on it quickly, and navigate it through the complications that followed. In our case, we did have complications the HOA was involved in litigation. In the face of these challenges, Gertrude gave us solid advice and kept us current throughout the whole period. She put us in touch with other professionals with insight into our situation; in this way, one can see that she is really well-connected to the real estate scene and knows how to handle curveballs. The bottom line, she gets results and for that, we are personally very appreciative of her efforts. We wholeheartedly recommend Gertrude Villanueva as a buyer's agent. I recommend you speak with her, and if you feel the connection, you can also have confidence in her ability to get you through the process no matter what.

Rose N.

Gertrude is professional, experienced, smart, diligent, confident, dedicated, and hard-working. Gertrude helped us with the sale of our condo and the purchase of our home. From establishing our marketing plan to coordinating repairs, she handled all of it with ease. Gertrude's actions proved that she listens to our concerns and cares about what we have to say. It's clear that our interests are her first priority. The sale of our condo was a success. She delivered as promised, and then some. There were challenges along the way but she was proactive and honest in communicating issues to us. Her experience and understanding of the facts and circumstances helped navigate us through this process. We learned a lot from Gertrude when we purchased our home. Each time we asked for advice, she was right. It's a great feeling to know we can depend on someone that has the knowledge and killer instin…

Gertrude is professional, experienced, smart, diligent, confident, dedicated, and hard-working. Gertrude helped us with the sale of our condo and the purchase of our home. From establishing our marketing plan to coordinating repairs, she handled all of it with ease. Gertrude's actions proved that she listens to our concerns and cares about what we have to say. It's clear that our interests are her first priority. The sale of our condo was a success. She delivered as promised, and then some. There were challenges along the way but she was proactive and honest in communicating issues to us. Her experience and understanding of the facts and circumstances helped navigate us through this process. We learned a lot from Gertrude when we purchased our home. Each time we asked for advice, she was right. It's a great feeling to know we can depend on someone that has the knowledge and killer instincts to get the job done. When our offer was accepted, we discovered it was because of the way Gertrude structured our offer. We couldn't be happier. If you want expertise and quality, you will not be disappointed.

Solomon B.

I don't say this lightly: Gertrude is truly excellent. We were in the market for a new home in the competitive Yerba Buena area, which Gertrude handled amazingly. Gertrude is professional, yet tenacious; having interacted with several other agents I was glad to have her in our corner. She helped us craft our offer, presenting it in person, and it was ultimately accepted on our first try. That sounds easy enough, but Gertrude went above and beyond for us. I foolishly changed lenders just after our offer was accepted against Gertrude's warning that they were notorious for being slow (and therefore endangering our close date). Despite the loan officer's repeated promises, Gertrude's prediction came true. She handled the repeated delays with aplomb, convincing the seller's agent it would all get resolved while hounding the bank to get their act together. It all came through in the end, but I…

I don't say this lightly: Gertrude is truly excellent. We were in the market for a new home in the competitive Yerba Buena area, which Gertrude handled amazingly. Gertrude is professional, yet tenacious; having interacted with several other agents I was glad to have her in our corner. She helped us craft our offer, presenting it in person, and it was ultimately accepted on our first try. That sounds easy enough, but Gertrude went above and beyond for us. I foolishly changed lenders just after our offer was accepted against Gertrude's warning that they were notorious for being slow (and therefore endangering our close date). Despite the loan officer's repeated promises, Gertrude's prediction came true. She handled the repeated delays with aplomb, convincing the seller's agent it would all get resolved while hounding the bank to get their act together. It all came through in the end, but I don't want to imagine what would have happened without Gertrude! I highly recommend her.

Claire K.

I met Gertrude through a referral from my ex-mother-in-law's realtor. My ex-husband and I were desperately searching for our first home on and off for about a year with another realtor and were very unhappy with the way he did business. We then met Gertrude and she was wonderful! My first impression of her was very professional, smart, together, and super down-to-earth. She was very in tune with what we were looking for and what location we desired. She always communicated well with us and spent so much time sending us listings and taking us out to look at tons of properties. It was about a 7-month search but we finally found our beautiful first home in Pacifica and well worth the wait! We closed escrow in mid-August 2010. Gertrude was the best and always so patient with us! I would definitely recommend her to everyone I know because she was not only such a joy to work with but just an a…

I met Gertrude through a referral from my ex-mother-in-law's realtor. My ex-husband and I were desperately searching for our first home on and off for about a year with another realtor and were very unhappy with the way he did business. We then met Gertrude and she was wonderful! My first impression of her was very professional, smart, together, and super down-to-earth. She was very in tune with what we were looking for and what location we desired. She always communicated well with us and spent so much time sending us listings and taking us out to look at tons of properties. It was about a 7-month search but we finally found our beautiful first home in Pacifica and well worth the wait! We closed escrow in mid-August 2010. Gertrude was the best and always so patient with us! I would definitely recommend her to everyone I know because she was not only such a joy to work with but just an all-around wonderful person!

Buyer | Seller

It took us 6 months to find the right place. Gertrude never gave up on us (we almost lost hope to find the right place) unlike the previous agent that disappeared after 3 weeks (saying we won't find a place with our budget in our neighborhood). Gertrude was very tentative of our needs and always made sure we were the first to see any new listing on the market. And once we found a place we liked, Gertrude made sure we were the first to make an offer to preempt higher bids. After we signed the contract Gertrude helped us find a lender specializing in this type of property to get the best rate. She was diligent and tenacious, combing through mounts of documentation, making sure the HOA acknowledged its responsibility for the repairs needed in the apartment. All along the way we fully trusted Gertrude's judgment, feeling that she had our best interests in mind and knowing that she would act …

It took us 6 months to find the right place. Gertrude never gave up on us (we almost lost hope to find the right place) unlike the previous agent that disappeared after 3 weeks (saying we won't find a place with our budget in our neighborhood). Gertrude was very tentative of our needs and always made sure we were the first to see any new listing on the market. And once we found a place we liked, Gertrude made sure we were the first to make an offer to preempt higher bids. After we signed the contract Gertrude helped us find a lender specializing in this type of property to get the best rate. She was diligent and tenacious, combing through mounts of documentation, making sure the HOA acknowledged its responsibility for the repairs needed in the apartment. All along the way we fully trusted Gertrude's judgment, feeling that she had our best interests in mind and knowing that she would act in our best interests.

Work With Gertrude

Buying and selling a home is one of the most important financial and emotional decisions you will ever make, so I can appreciate the magnitude of what is entrusted to me. Clients have reaffirmed their trust and loyalty by referring friends and colleagues.

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